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30 Years Professional Event Management

Terms and Conditions

The Team Building Company - Terms And Conditons

The Team Building Company is a trading name of Team Building Events Ltd whose Registered Office is at Unit 6, Dell Buildings, Milford Road, Lymington, Hampshire, SO41 0ED, UK.

Payment

Payment in full is due no later than 7 days prior to the event date. This can be made via Electronic transfer, Debit card, Cheque or Credit card (3% fee - 4% on AMEX).

Changing Dates

Every effort will be made to facilitate the changing of dates when requested although we reserve the right to make a charge, typically 10% of the event value. The charge maybe higher when it has not been possible to cancel subcontractors or venues.

Cancellation

Whether or not payment has been made, if you cancel within 4 weeks of the event there is a 100% cancellation fee. Cancellation between 4 weeks and 8 weeks from the event incurs a 50% cancellation fee. Cancellation more than 8 weeks from the event incurs a 15% cancellation fee. If Teambuilding Events Ltd cancel the event then the customer shall be entitled to a full refund.

Drugs and Alcohol

We reserve the right to refuse participation to guests who are believed to be under the influence of drugs or alcohol.

Inclusions

We will supply all activity equipment and instructors, venue costs as detailed in the invoice (if applicable), event management and public liability insurance of £5,000,000.

Weather

When rain is forecast, we will use extra gazebos and issue complimentary 'rapmacs'.  The event will take place unless it is deemed unsafe to do so by the Event Manager, and if this is the case, an alternative date will be arranged. Have a look at our "What if it Rains?" page for more info. 

Substitution

We reserve the right to substitute a comparable activity for another in the event of equipment failure or circumstances beyond our reasonable control.

Increased Numbers

Where numbers are increased beyond those stated on this booking form, or extra services are requested subsequent to the signing of this form, these costs will be invoiced to you.

Client Cancellation

In all cases, if you decide not to proceed, then the event will be deemed to have been cancelled and the usual cancellation payment policy will apply.

Driving Events Only

Any damage to alloy wheels, minor damage to bodywork (caused by careless driving) speeding or parking fines incurred while driving will be the responsibility of the driver and the client booking this event.

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What Our Customers Have Said..

It is a constant battle to keep out team entertained but I know that everyone had a fabulous time and enjoyed themselves immensely

BT